Having Your Application Undelivered

If VMCAS finds significant mistakes or unreported colleges attended while verifying your coursework, your application will be undelivered back to you with an e-mail explaining the issue. You MUST correct these errors AND RE-DELIVER the application to VMCAS in order to allow VMCAS to continue processing your application.

COMMON MISTAKES MADE IN THE COURSEWORK SECTION

Mistakes Which Will Cause Your Application to be Undelivered:
  • You have failed to report a college or university where you received credit
  • You have listed all of your courses under one semester or term instead of dividing them up by term
  • Missing or incorrect departmental prefixes
  • Missing or incorrect course numbers
  • Missing courses (usually non-credit labs, PE courses, withdrawn courses, test credits, or repeated courses)
  • Vague or incorrect course titles (i.e. “English” instead of “English Composition I”)
  • Unconverted course credits in a unit system (see coursework instructions for details on converting credits)
  • Mislabeled terms or terms entered out of chronological order
  • Information consistently does not match that on your official transcripts
Mistakes Which Will NOT Cause Your Application to be Undelivered:
  • Misspellings
  • Capitalization
  • Incorrect course subjects
  • Occasional (no more than 4) incorrect grade, credit, or course information entries

MY APPLICATION WAS UNDELIVERED. WHAT HAPPENS NEXT?

The following steps will help your application get back into processing as quickly as possible:

1. Read through your undelivery message thoroughly and carefully to determine what needs to be corrected. If you have any questions or require help, please contact VMCAS customer service.

2. Make ALL changes requested in the e-mail (sometimes more than one issue is listed).

3. Once you are done, YOU MUST RE-DELIVER THE APPLICATION BACK TO VMCAS. You will not need to make another payment, but if you do not re-deliver your application, it will remain undelivered indefinitely and will never be verified.

3. Check your application status to make sure it no longer reads as “Undelivered” on the “Check Status” tab.

4. In order to ensure that your application has been placed back into processing, the status must read as “Complete > Verifying.” If additional documents (i.e. new transcripts) are required for your application to become complete, have those transcripts submitted to VMCAS and monitor this section closely to ensure that they arrive. If all missing documents have arrived and your status has not changed to “Complete > Verifying”, contact VMCAS customer service as soon as possible.

5. Once your application status has been updated to “Complete > Verifying,” an automatic notification is sent to the individual verifying your application to let them know you have successfully re-delivered. They will then return to reviewing your application as soon as possible. On average, your application will be reviewed again within 2-3 business days.

6. If it has been over five days since your application became complete again, contact VMCAS customer service.

UNDELIVERY NEAR THE SEPTEMBER 15TH DEADLINE

If your application is undelivered near the VMCAS deadline, your speedy response can keep your application out of jeopardy. Be on the lookout for and take action on any undelivery message you receive. If you have been undelivered for an unreported institution, this can place your application in serious jeopardy. VMCAS must receive the missing transcript before the deadline! Because VMCAS cannot accept transcripts after the deadline, your application will never move to “complete” or “verified” status. While some veterinary programs may choose to review your incomplete and unverified application, most limit their selections to verified applications. To avoid this, make absolutely sure that you have listed ALL institutions which have granted you college credit, even those you attended in High School or through your High School!

COMMON QUESTIONS:

Q: I completed my application weeks ago, but I just received an undelivery notification today. Why did it take VMCAS so long to undeliver my application?

A: When your application becomes “complete,” it is placed in line for verification. As it gets closer to the deadline date, the verification queue inevitably backs up. As a result, verification CAN TAKE UP TO FOUR WEEKS to complete. VMCAS DOES NOT REVIEW OR CHECK YOUR APPLICATION FOR ERRORS UNTIL IT COMES UP FOR VERIFICATION. If our verification staff is unable to calculate your GPA because of an error they discover when your application comes up for review, your application will be sent back to you for correction at that time. It is imperative that all corrections requested in the undelivery message be completed correctly prior to re-delivery and that applicants submit all documentation early to avoid delays.

Q: Will having my application undelivered delay my application?

A: YES. Once you have made the appropriate changes and re-deliver your application to VMCAS, the individual working on your application will receive an automated message that you have re-delivered your application. They will return to your application to continue processing it within five business days. It is important to be accurate the first time to avoid delays in the verification process. If your application is undelivered, you should make your corrections and resubmit as soon as possible to avoid further delays.

Q: Does re-delivering change my original e-submission date?

A: Re-delivering your application does NOT change your original submission date. However, it does give you a new completion date. You should contact your schools to determine whether or not this will affect their consideration of your application.

Q: If I have noticed I’ve made an error to my coursework before it has been verified, can I request to have my application undelivered?

A: YES. If you know you have made an egregious error on your application, you may contact VMCAS by phone or e-mail and request that your application be undelivered for correction. Your application will still be delayed, but will be put back into line sooner than if you had waited for the error to be caught during the verification process.

Q: Can I have my application undelivered for errors to other sections of the application?

A: NO. Applications may only be undelivered for errors in Transcript Entry.



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